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World Retail Banking Report 2020: Evolving into platform-based models and transforming the core to power banks forward.
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The World Retail Banking Report 2020 podcast explores how the global pandemic has generated more consumer demand for digital, and how banks can meet customer needs through platformification. Spiros Margaris, Founder of Margaris Ventures, and Elias Ghanem, Global Head of Market Intelligence at Capgemini Financial Services, join host Mary-Ellen Harn to discuss how legacy modernization can help build successful and sustainable banking platforms that help deliver a "beyond banking" experience.
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World Retail Banking Report 2020
The World Retail Banking Report 2020 from Capgemini and Efma explores how retail banks are facing pressure to transform, as new entrants focused on customer experience gain significant market traction while the current pandemic environment drives consumers to digitally interact more with their banks. The report highlights the need for banks to evolve into platform-based models and transform their core to stay competitive.
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