Growth in the Machine

Financial services firms around the world are using automation on transform their operating...

Conversational Commerce

The past year has been a decisive year for voice-driven Conversational Commerce – consumer...

Cloud Native Comes of Age in Banking

Adopting a cloud-native approach enables banks to rapidly innovate and offer a differentiated...

Leading Banks Eye APIs to Leapfrog the Competition

To evolve, banks are transforming their organizations into digital ecosystems by disaggregating...

Unlock the Full Potential of Digital Marketing

Where does digital marketing fit into your strategy? To compete with today’s disruptors, you...

Next-Generation Product Management in an Ecosystem Age

The world of open banking has arrived, and it is transforming the fundamentals of financial...

Making Collaboration Effective Towards Intuitive Customer Experience

The Capgemini ScaleUp Qualification program has been devised to enable greater collaboration...

Top-10 Trends in Commercial Banking: 2018

Until recently, commercial banking appeared relatively less prone to disruption when compared...

Top-10 Trends in Retail Banking: 2018

The proliferation of technology and entry of new players such as FinTechs continues to disrupt...

report

World Retail Banking Report 2014

The World Retail Banking Report 2014 from Capgemini and Efma explores the first decline in...

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