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Inventive Banking: where your FinTech future begins

As next generation digital banking gives customers power over their data, and ever more choice,...

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Top 10 Trends 2019 in Commercial Banking

Banks are increasingly investing in emerging technologies, digitizing their processes, and...

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Top 10 Trends 2019 in Retail Banking

This analysis of the top-10 retail banking trends for 2019 aims to help readers understand the...

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World Retail Banking Report 2019

The World Retail Report 2019 from Capgemini and Efma explores how banking customers’ changing...

Growth in the Machine

Financial services firms around the world are using automation on transform their operating...

Conversational Commerce

The past year has been a decisive year for voice-driven Conversational Commerce – consumer...

Cloud Native Comes of Age in Banking

Adopting a cloud-native approach enables banks to rapidly innovate and offer a differentiated...

Leading Banks Eye APIs to Leapfrog the Competition

To evolve, banks are transforming their organizations into digital ecosystems by disaggregating...

Unlock the Full Potential of Digital Marketing

Where does digital marketing fit into your strategy? To compete with today’s disruptors, you...

Next-Generation Product Management in an Ecosystem Age

The world of open banking has arrived, and it is transforming the fundamentals of financial...

Making Collaboration Effective Towards Intuitive Customer Experience

The Capgemini ScaleUp Qualification program has been devised to enable greater collaboration...

Top-10 Trends in Commercial Banking: 2018

Until recently, commercial banking appeared relatively less prone to disruption when compared...

Top-10 Trends in Retail Banking: 2018

The proliferation of technology and entry of new players such as FinTechs continues to disrupt...

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World Retail Banking Report 2014

The World Retail Banking Report 2014 from Capgemini and Efma explores the first decline in...

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World Retail Banking Report 2015

The World Retail Banking Report 2015 from Capgemini and Efma reveals weaker customer...

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World Retail Banking Report 2016

The World Retail Banking Report 2016, by Capgemini and Efma, explores customer experience...

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World Retail Banking Report 2017

The World Retail Banking Report 2017 by Capgemini and Efma finds that, spurred by FinTech...

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World Retail Banking Report 2018

The World Retail Report 2018 from Capgemini and Efma explores how the intrusion of non-financial...

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