The World Retail Report 2019 from Capgemini and Efma explores how banking customers’ changing...

Financial services firms around the world are using automation on transform their operating...

The past year has been a decisive year for voice-driven Conversational Commerce – consumer...

Adopting a cloud-native approach enables banks to rapidly innovate and offer a differentiated...

To evolve, banks are transforming their organizations into digital ecosystems by disaggregating...

Where does digital marketing fit into your strategy? To compete with today’s disruptors, you...

The world of open banking has arrived, and it is transforming the fundamentals of financial...

The Capgemini ScaleUp Qualification program has been devised to enable greater collaboration...

Until recently, commercial banking appeared relatively less prone to disruption when compared...

The proliferation of technology and entry of new players such as FinTechs continues to disrupt...