Uncertain times demand platformification

Traditional banking models based on operational scale and universal products are struggling. To drive top-line growth and improve the bottom line, banks need to create, cultivate, and monetize network effects by building, buying, or sharing platform capabilities.

Adopt platformification to achieve strategic priorities

Decades-old integrated banking value chains are fading, and banks need to generate value within an ecosystem of interdependent players. Platforms provide agility and scalability during uncertain times to fuel the growth and innovation needed to stay competitive. Platform-based banks find it much easier to achieve their business priorities, such as increasing operating profits, unlocking new sources of value, and improving operational efficiencies.


Meet strategic priorities efficiently and effectively through platformification


World Retail Banking Report 2020

The World Retail Banking Report 2020 from Capgemini and Efma explores how retail banks are facing pressure to transform, as new entrants focused on customer experience gain significant market traction while the current pandemic environment drives consumers to digitally interact more with their banks. The report highlights the need for banks to evolve into platform-based models and transform their core to stay competitive.

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